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Docker for Windows does not start


(Juazasan) #1

Expected behavior

Docker for Windows starts after installation. Meaning that I can see the docker icon and the MobyVM starts up. Then I should be able to run docker commands

Actual behavior

The docker application crashes. MobyVM is not started.

Information

I got two errors in the application event log:

  1. Source:.NET Runtime, EventID: 1026

Application: DockerForWindows.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at Docker.ElevatedRightsHelper.get_IsUacEnabled()
at Docker.ElevatedRightsHelper.IsProcessElevated()
at Docker.Program.Main()

  1. Source:Application Error, Event ID:1000

Faulting application name: DockerForWindows.exe, version: 1.11.0.1692, time stamp: 0x570f8785
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ffdad6c26ee
Faulting process id: 0xe18
Faulting application start time: 0x01d197fce1d6cb13
Faulting application path: C:\Program Files\Docker\Docker\DockerForWindows.exe
Faulting module path: unknown
Report Id: 41847b6e-e06a-4690-bc51-d3ae79c5db93
Faulting package full name:

Steps to reproduce the behavior

  1. Run Docker for Windows Install
  2. Accept UAC
  3. The Docker app seems to start, but it actually crashes

(Michael Friis) #2

Could you post the output of running the DockerDebugInfo.ps1 in the resources folder of the app install?


(Juazasan) #3

I am sorry but not sure I can post all the output information as this is my company laptop. Can you please specify what information is relevant to you? Thanks


(Vincent De Smet) #4

did you try “Run as administrator” - what version of window & build are you using?


(Juazasan) #5

Yes, I did run the application as Administrator.

My machine runs Windows 10, Version 1511, Build 10586.218.

Thanks


(Bjepson) #6

I had the same problem, and I noticed that the version of VirtualBox that comes with Docker for Windows is out of date. I downloaded the latest 64-bit version from https://www.virtualbox.org and now I’m able to launch Docker.


(Uruiz) #7

I had the same problem and fixed it by setting User Account Settings value to Never Notify.


(Juazasan) #8

Thanks!!! that made the trick. Very much appreciated!!!


(Rolf Neugebauer) #9

@uruiz: Many thanks for reporting the details of the issue. It should be fixed in the beta we are releasing this week.