Docker Image Pull Error Despite Enterprise License - Too many Requests : “HAP429”. We’re on it! 

We are currently using a DockerHub Enterprise account and are encountering issues while pulling Docker images. Despite having an active enterprise license, we are receiving image pull errors - Too many Requests : “HAP429”. Could you please help us understand the cause of this issue and guide us on how to resolve it?

Is it safe to assume this occurs during deployments? If so, was a docker login done with enterprise credentials on the affected hosts?

Are you deploying with docker run, docker compose, `docker stack deploy´ or in Kubernetes?

If the context is build time in ci pipelines, you would need to configure your ci jobs to perform a login as well.

Facing issue with docker login as well.
Error response from daemon: login attempt to https://registry-1.docker.io/v2/ failed with status: 429 Too Many Requests

Hi @abhisheksa01, could you share the platform you’re using whether it is within Docker Desktop, with Docker Engine, or in a CI pipeline? Are there any automation running that’s pulling images frequently? If there is, I would advise disabling it for the time being then try again after a few hours.

If you’re using a shared IPv6, you could be hitting an issue as well as there’s only limited address range available (see https://www.docker.com/blog/docker-hub-registry-ipv6-support-now-generally-available/). You could temporarily disable it and use only IPv4.

I have disabled ipv6 and hititng same issue. I am using docker engine in RHEL server. No automation running

Hi @abhisheksa01, thanks for sharing that. Is the RHEL server within a VM environment? If you could do a docker logout > restart the machine > docker login, does this change the behavior? How did you confirm of disabling IPv6?

I’d advise going through support for further investigation to your issue if you have an Enterprise account: