# Docker ps not working \[resolved\]

**URL:** <https://forums.docker.com/t/docker-ps-not-working-resolved/9326>\
**Category:** Docker Desktop\
**Created:** [April 16, 2016, 2:16pm UTC](https://forums.docker.com/t/docker-ps-not-working-resolved/9326 "2016-04-16T14:16:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![unludo](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/unludo/32/7735_2.png) [@unludo](https://forums.docker.com/u/unludo)\
**Post date:** [April 16, 2016, 2:16pm UTC](https://forums.docker.com/t/docker-ps-not-working-resolved/9326/1 "2016-04-16T14:16:06Z")

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After upgrading to 10.11.4

Docker ps does not return.

More info:

macbook-pro-de-ludovic:proxy Ludo$ id  
uid=501(Ludo) gid=20(staff) groups=20(staff),12(everyone),61(localaccounts),79(\_appserverusr),80(admin),81(\_appserveradm),98(\_lpadmin),501(access\_bpf),33(\_appstore),100(\_lpoperator),204(\_developer),395(com.apple.access\_ftp),398(com.apple.access\_screensharing),399(com.apple.access\_ssh)  
macbook-pro-de-ludovic:proxy Ludo$ ls -lah /var/run/docker.sock /var/tmp/docker.sock  
lrwxr-xr-x 1 root daemon 20B 16 avr 16:06 /var/run/docker.sock → /var/tmp/docker.sock  
srwxr-xr-x 1 Ludo wheel 0B 16 avr 16:06 /var/tmp/docker.sock  
macbook-pro-de-ludovic:proxy Ludo$ env | grep DOCKER  
macbook-pro-de-ludovic:proxy Ludo$ pinata diagnose  
OS X: version 10.11.4 (build: 15E65)  
Docker.app: version v1.11.0-beta7  
Running diagnostic tests:  
Error docker ps: timeout after 10.00s  
Thread 6 killed on uncaught exception Misc.Failure  
Error docker ps: timeout after 10.00s  
[ERROR] docker-cli docker ps failed: Misc.Failure  
[OK] docker-cli  
[ERROR] Moby booted /Users/Ludo/Library/Containers/com.docker.docker/Data/com.docker.driver.amd64-linux/console-ring does not exist  
[OK] Moby booted  
[OK] driver.amd64-linux  
[OK] vmnetd  
[OK] osxfs  
[OK] db  
[OK] slirp  
[OK] menubar  
[OK] environment  
[OK] Docker  
[OK] VT-x  
Docker logs are being collected into /tmp/20160416-161306.tar.gz  
Most specific failure is: /Users/Ludo/Library/Containers/com.docker.docker/Data/com.docker.driver.amd64-linux/console-ring does not exist  
Would you like to upload log files? [Y/N]: Y

Your unique id is: 70F20723-FD34-46B8-BCE9-9D1580E3AC29

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<div class="post-metadata">

**Author:** ![darkseed](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/darkseed/32/7873_2.png) [@darkseed](https://forums.docker.com/u/darkseed)\
**Post date:** [April 18, 2016, 8:46pm UTC](https://forums.docker.com/t/docker-ps-not-working-resolved/9326/2 "2016-04-18T20:46:11Z")

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what did you do to resolve this?

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<div class="post-metadata">

**Author:** ![steel](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/steel/32/7879_2.png) [@steel](https://forums.docker.com/u/steel)\
**Post date:** [April 18, 2016, 8:54pm UTC](https://forums.docker.com/t/docker-ps-not-working-resolved/9326/3 "2016-04-18T20:54:37Z")

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I am running into the same thing. Any ideas?

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<div class="post-metadata">

**Author:** ![unludo](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/unludo/32/7735_2.png) [@unludo](https://forums.docker.com/u/unludo)\
**Post date:** [April 19, 2016, 5:57am UTC](https://forums.docker.com/t/docker-ps-not-working-resolved/9326/4 "2016-04-19T05:57:58Z")

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I went into settings and did a ‘reset to factory default’. Then just  
waited. I think some activity happens in the background that you don’t  
see. Also don’t hesitate to restart your computer.

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<div class="post-metadata">

**Author:** ![darkseed](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/darkseed/32/7873_2.png) [@darkseed](https://forums.docker.com/u/darkseed)\
**Post date:** [April 19, 2016, 10:03am UTC](https://forums.docker.com/t/docker-ps-not-working-resolved/9326/5 "2016-04-19T10:03:47Z")

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Indeed, doing a ‘Reset to factory default’ resolved the issue and it works again.  
Would be nice to know what this actually does, to figure out what the exact issue is here.

@kizbitz

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**Author:** ![aaronjohnson](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/aaronjohnson/32/8152_2.png) [@aaronjohnson](https://forums.docker.com/u/aaronjohnson)\
**Post date:** [April 20, 2016, 11:06pm UTC](https://forums.docker.com/t/docker-ps-not-working-resolved/9326/6 "2016-04-20T23:06:03Z")

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I was able to see more of what is happening behind the scenes with the following command,

syslog -w -k Sender Docker