# \[ERROR\] docker-cli docker ps failed

**URL:** <https://forums.docker.com/t/error-docker-cli-docker-ps-failed/18747>\
**Category:** Docker Desktop\
**Tags:** docker\
**Created:** [July 21, 2016, 12:53pm UTC](https://forums.docker.com/t/error-docker-cli-docker-ps-failed/18747 "2016-07-21T12:53:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jomido](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/jomido/32/12516_2.png) [@jomido](https://forums.docker.com/u/jomido)\
**Post date:** [July 21, 2016, 12:53pm UTC](https://forums.docker.com/t/error-docker-cli-docker-ps-failed/18747/1 "2016-07-21T12:53:01Z")

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### Expected behavior

docker ps should not fail

### Actual behavior

docker ps does fail

### Information

Diagnostic ID: 31677B58-4CC9-4929-92C2-559DFF6A2CCC  
Docker for Mac version: mac-v1.12.0-beta20  
OS: OS X 10.11.4 build 15E65

### Steps to reproduce the behavior

1. Install Docker for Mac and Run it
2. Run the diagnostic tool

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<div class="post-metadata">

**Author:** ![jomido](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/jomido/32/12516_2.png) [@jomido](https://forums.docker.com/u/jomido)\
**Post date:** [July 21, 2016, 3:07pm UTC](https://forums.docker.com/t/error-docker-cli-docker-ps-failed/18747/2 "2016-07-21T15:07:10Z")

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I did the following to fix:

- click the docker icon
- select ‘preferences’
- click ‘Uninstall / Reset’ tab
- click ‘Reset to factory default’

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**Author:** ![maksimu](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/maksimu/32/12703_2.png) [@maksimu](https://forums.docker.com/u/maksimu)\
**Post date:** [July 29, 2016, 5:03am UTC](https://forums.docker.com/t/error-docker-cli-docker-ps-failed/18747/3 "2016-07-29T05:03:50Z")

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Thanks, your solution helped me to solve exactly the same problem.

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**Author:** ![jomido](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/jomido/32/12516_2.png) [@jomido](https://forums.docker.com/u/jomido)\
**Post date:** [July 29, 2016, 10:51am UTC](https://forums.docker.com/t/error-docker-cli-docker-ps-failed/18747/4 "2016-07-29T10:51:59Z")

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Great! 😃 Glad this helped someone else.

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**Author:** ![aniketsolankure](https://avatars.discourse-cdn.com/v4/letter/a/87869e/32.png) [@aniketsolankure](https://forums.docker.com/u/aniketsolankure)\
**Post date:** [September 14, 2016, 7:53am UTC](https://forums.docker.com/t/error-docker-cli-docker-ps-failed/18747/5 "2016-09-14T07:53:53Z")

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Thats help me. Thank you very much