# Mac Dashboard not loading

**URL:** <https://forums.docker.com/t/mac-dashboard-not-loading/99634>\
**Category:** Docker Desktop\
**Tags:** macos\
**Created:** [October 13, 2020, 11:53pm UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634 "2020-10-13T23:53:34Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![agustis](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/agustis/32/28597_2.png) [@agustis](https://forums.docker.com/u/agustis)\
**Post date:** [October 13, 2020, 11:53pm UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/1 "2020-10-13T23:53:35Z")

</div>

Unable to open Dashboard feature. I have successfully installed Docker Desktop on Mac (10.15.7), but I am unable to launch any of the features from the taskbar. Dashboard, preferences, troubleshoot, etc… All the options on the taskbar don’t open. I have tried both the stable version and the edge version. I am not sure how to debug.

I have looked through console, but I can’t find a hint as to what it could be.

Update, I found this in the console:

| default | 19:10:13.037955-0500 | Docker Desktop Helper (GPU) | MessageTracer: Falling back to default whitelist |
| --- | --- | --- | --- |
| default | 19:10:13.038031-0500 | Docker Desktop Helper (GPU) | Can’t open default search tree file: Operation not permitted |
| default | 19:10:13.038556-0500 | Docker Desktop Helper (GPU) | XPC connection invalidated (daemon unloaded or disabled) |
| default | 19:10:13.095119-0500 | Docker Desktop Helper (GPU) | GVA info: preferred scaler idx 1 |

---

<div class="post-metadata">

**Author:** ![karlittoz](https://avatars.discourse-cdn.com/v4/letter/k/e495f1/32.png) [@karlittoz](https://forums.docker.com/u/karlittoz)\
**Post date:** [February 26, 2021, 5:37pm UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/2 "2021-02-26T17:37:20Z")

</div>

Interesting… I have the same problem… did you figure out the problem?

---

<div class="post-metadata">

**Author:** ![dyorgio](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/dyorgio/32/30042_2.png) [@dyorgio](https://forums.docker.com/u/dyorgio)\
**Post date:** [April 25, 2021, 6:03pm UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/3 "2021-04-25T18:03:29Z")

</div>

Hello, I solve it quiting docker and deleting folder ~/Library/Application Support/Docker Desktop.

Then opening docker again (it will recreate files in this folder), the windows can be opened again.

---

<div class="post-metadata">

**Author:** ![nileio](https://avatars.discourse-cdn.com/v4/letter/n/d9b06d/32.png) [@nileio](https://forums.docker.com/u/nileio)\
**Post date:** [June 28, 2021, 11:33am UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/4 "2021-06-28T11:33:24Z")

</div>

@dyorgio thanks for sharing. This issue still exist cant believe no fix yet

---

<div class="post-metadata">

**Author:** ![ahokanson](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/ahokanson/32/30598_2.png) [@ahokanson](https://forums.docker.com/u/ahokanson)\
**Post date:** [June 28, 2021, 1:14pm UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/5 "2021-06-28T13:14:04Z")

</div>

I didn’t find an issue in the [docker/for-mac](https://github.com/docker/for-mac/issues?q=is%3Aissue+is%3Aopen) which sounded similar to this. The support there is best effort and of course if you have a [Pro or Team plan](https://www.docker.com/pricing) you can access [Premier Support for Docker Desktop](https://hub.docker.com/support/desktop/). Either way, you can [troubleshoot further by troubleshooting directly from the terminal](https://docs.docker.com/docker-for-mac/troubleshoot/#diagnosing-from-the-terminal) in this case since the “Troubleshoot” menu item didn’t work for you.

Hopefully this helps!

---

<div class="post-metadata">

**Author:** ![aglspruit](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@aglspruit](https://forums.docker.com/u/aglspruit)\
**Post date:** [August 13, 2021, 11:44am UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/6 "2021-08-13T11:44:23Z")

</div>

I appreciate the comment on support being best effort here, but I can confirm that it still exists though, in 3.6.0. Solution suggested by [dyorgio](https://forums.docker.com/u/dyorgio) works a treat.

---

<div class="post-metadata">

**Author:** ![broofa](https://avatars.discourse-cdn.com/v4/letter/b/7feea3/32.png) [@broofa](https://forums.docker.com/u/broofa)\
**Post date:** [October 8, 2021, 3:33pm UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/7 "2021-10-08T15:33:47Z")

</div>

Just had this issue crop up after doing `brew upgrade`. Deleting “~/Library/Application\ Support/Docker\ Desktop” fixed the problem.

---

<div class="post-metadata">

**Author:** ![prsjn](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/prsjn/32/32522_2.png) [@prsjn](https://forums.docker.com/u/prsjn)\
**Post date:** [October 28, 2022, 9:36am UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/8 "2022-10-28T09:36:14Z")

</div>

this worked for me

> <https://stackoverflow.com/questions/69552636/cannot-launch-docker-desktop-for-mac/71861493#71861493>

---

<div class="post-metadata">

**Author:** ![guodage003](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/guodage003/32/54754_2.png) [@guodage003](https://forums.docker.com/u/guodage003)\
**Post date:** [December 17, 2024, 3:51am UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/9 "2024-12-17T03:51:00Z")

</div>

quit docker in your terminal:

```auto
osascript -e 'quit app "Docker"'

```

wait and check docker is quit.

open Docker.app again.

---

<div class="post-metadata">

**Author:** ![pzzd](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/pzzd/32/57973_2.png) [@pzzd](https://forums.docker.com/u/pzzd)\
**Post date:** [September 24, 2025, 8:49pm UTC](https://forums.docker.com/t/mac-dashboard-not-loading/99634/10 "2025-09-24T20:49:29Z")

</div>

Starting Docker Desktop failed to bring up the dashboard. It was running and showed up in the Activity Monitor. Was able to resolve the issue in my case by killing the process in Activity Monitor and running the app again.
