# Registry access

**URL:** <https://forums.docker.com/t/registry-access/52651>\
**Category:** Docker Desktop\
**Tags:** windows\
**Created:** [June 19, 2018, 2:37pm UTC](https://forums.docker.com/t/registry-access/52651 "2018-06-19T14:37:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rkevinburton](https://avatars.discourse-cdn.com/v4/letter/r/8c91f0/32.png) [@rkevinburton](https://forums.docker.com/u/rkevinburton)\
**Post date:** [June 19, 2018, 2:37pm UTC](https://forums.docker.com/t/registry-access/52651/1 "2018-06-19T14:37:57Z")

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Something happened with my docker installation. When I try to run

```
Unable to find image 'hello-world:latest' locally
docker.exe: Error response from daemon: Get https://registry-1.docker.io/v2/: net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers).
See 'docker.exe run --help'.

```

docker version gives me

```
 docker version
Client:
 Version: 18.03.1-ce
 API version: 1.37
 Go version: go1.9.5
 Git commit: 9ee9f40
 Built: Thu Apr 26 07:12:48 2018
 OS/Arch: windows/amd64
 Experimental: false
 Orchestrator: swarm

Server:
 Engine:
  Version: 18.03.1-ce
  API version: 1.37 (minimum version 1.12)
  Go version: go1.9.5
  Git commit: 9ee9f40
  Built: Thu Apr 26 07:22:38 2018
  OS/Arch: linux/amd64
  Experimental: false

```

docker info gives me

```
Containers: 1
 Running: 0
 Paused: 0
 Stopped: 1
Images: 2
Server Version: 18.03.1-ce
Storage Driver: overlay2
 Backing Filesystem: extfs
 Supports d_type: true
 Native Overlay Diff: true
Logging Driver: json-file
Cgroup Driver: cgroupfs
Plugins:
 Volume: local
 Network: bridge host macvlan null overlay
 Log: awslogs fluentd gcplogs gelf journald json-file logentries splunk syslog
Swarm: inactive
Runtimes: runc
Default Runtime: runc
Init Binary: docker-init
containerd version: 773c489c9c1b21a6d78b5c538cd395416ec50f88
runc version: 4fc53a81fb7c994640722ac585fa9ca548971871
init version: 949e6fa
Security Options:
 seccomp
  Profile: default
Kernel Version: 4.9.87-linuxkit-aufs
Operating System: Docker for Windows
OSType: linux
Architecture: x86_64
CPUs: 2
Total Memory: 3.837GiB
Name: linuxkit-00155d011507
ID: IHU4:P2QT:LTJY:HKOP:DHG5:EZY5:X22I:VCPP:37ZO:KMGE:Q2I4:273A
Docker Root Dir: /var/lib/docker
Debug Mode (client): false
Debug Mode (server): true
 File Descriptors: 19
 Goroutines: 36
 System Time: 2018-06-19T14:35:09.8772478Z
 EventsListeners: 1
Registry: https://index.docker.io/v1/
Labels:
Experimental: false
Insecure Registries:
 127.0.0.0/8
Live Restore Enabled: false
```

---

<div class="post-metadata">

**Author:** ![bryceryan](https://sea3.discourse-cdn.com/docker/user_avatar/forums.docker.com/bryceryan/32/18353_2.png) [@bryceryan](https://forums.docker.com/u/bryceryan)\
**Post date:** [June 19, 2018, 3:18pm UTC](https://forums.docker.com/t/registry-access/52651/2 "2018-06-19T15:18:46Z")

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Have you checked any firewalls, proxies or similar? The error message suggests your node is unable to reach or retrieve information from the hello-world image stored on the Docker Hub (i.e. [https://registry-1.docker.io/](https://registry-1.docker.io/))? If the local docker engine can’t retrieve the image manifest or image itself, it will timeout, the docker run command will fail to pull the image, and the run will fail.

---

<div class="post-metadata">

**Author:** ![rkevinburton](https://avatars.discourse-cdn.com/v4/letter/r/8c91f0/32.png) [@rkevinburton](https://forums.docker.com/u/rkevinburton)\
**Post date:** [June 19, 2018, 3:36pm UTC](https://forums.docker.com/t/registry-access/52651/3 "2018-06-19T15:36:06Z")

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Look at firewall for what? I am not sure how do change it so it will work.