Unable to convert account into organization

Hi, I am unable to convert account into org.

Pressing the convert button does nothing.

This is the account that I am trying to convert into org - dxcinsurance

This is the account that will be the first owner - ankurkatiyar

Please help. Thanks.

Anyone solve this problem? The steps to convert are surprisingly simple, but when I click the “Convert” button, I get the following error message “Something went wrong. We can not convert your account at this time.”

Hi,
I’m getting the exact same error:
“Something went wrong. We can not convert your account at this time.”
I tried reaching out to Docker support a couple of times but I never got a single reply

Hi,
Can you help please?
The process is simple, I have a personal account and i’m trying to convert to an organization account, and while doing so I get an error that

“Something went wrong. We can not convert your account at this time.”

There are no other clues or explanations, I followed the guide on docker support and made sure that the prerequisites were satisfied.
Thanks,

Update:
My account had 2 old deactivated orgs which were blocking the transfer.
After Docker support deleted them, the conversion was ok.

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