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Can't log into Hub.docker

I am still unable to login by using Ubuntu’s terminal (version 18.04 LTS).

Alternatively, I can log into my Docker Hub Repository page by using a browser (Firefox).

The credentials (username/password) I use was the same at both cases:

When I try to login, the hub.docker gives a timeout error:

$ sudo docker login

Login with your Docker ID to push and pull images from Docker Hub. If you don’t have a Docker ID, head over to to create one.

Username: wchengbr

Password: - - - - - - - -

Error saving credentials: error storing credentials – err: exit status 1, out: ‘Error calling StartServiceByName for org.freedesktop.secrets: Timeout was reached’

1 Like

try to call directly api registry :
if you get no answer (timeout) like docker login, you need to resolv your security iptables laws to access on port 443

Hi, thanks for your help.

Unfortunately, the curl gives the following message:

$ curl

{“errors”:[{“code”:“UNAUTHORIZED”,“message”:“authentication required”,“detail”:null}]}

did you use command “docker login” before pull docker image?

Le jeu. 13 juin 2019 à 18:26, Wchengbr via Docker Forums a écrit :

Hi, ppottie:

Yes, to my understanding, I need to login before I can pull/push from/to the repository.

The period of my trial ended on June 3, 2019.

To continue the use of docker uninterrupted, I subscribed the service on June 3, however docker has never sent me a new DOCKER-EE-URL.

I can’t find my new credential from the ( neither.

Without a new DOCKER-EE-URL, I will not be able to update my Installation.

The reason I can’t login, I suspect, is because I am using an expired credential (DOCKER-EE-URL).

W Cheng