Hi there, i’m running Ubuntu 23.04 installed on my pc not using it by virtual machine or similar.
My virtualization in BIOS is enabled.
I’ve just installed docker desktop following the procedure on official guide. Everything seemed okay while installing but when I open it, my home is “Docker Engine Stopped”.
The diagnostic tool launch:
Diagnostics could not be processed. Reason: Error: {“message”:"Gathering diagnostics for ID 1a47a0ae-ff2f-4044-ae26-2c2ca4d5b0c8/20231018142732 into /tmp/1a47a0ae-ff2f-4044-ae26-2c2ca4d5b0c8/20231018142732.zip.\nThis may take up to 15 minutes.
Followed by a long error i better do not post entirely.
With diagnostic tool in console i obtain:
user@ITTO-PF4KGW3P:/$ /opt/docker-desktop/bin/com.docker.diagnose check
Starting diagnostics
[PASS] DD0039: are KVM user permissions configured?
[PASS] DD0018: does the host support virtualization?
[PASS] DD0001: is the application running?
[FAIL] DD0017: can a VM be started? vm has not started: failed to open kmsg.log: open /home/riccardo.vitali@primeurad.com/.docker/desktop/log/vm/kmsg.log: no such file or directory
[FAIL] DD0016: is the LinuxKit VM running? prereq failed: can a VM be started?
[FAIL] DD0011: are the LinuxKit services running? prereq failed: is the LinuxKit VM running?
[FAIL] DD0004: is the Docker engine running? prereq failed: are the LinuxKit services running?
[PASS] DD0015: are the binary symlinks installed?
[FAIL] DD0031: does the Docker API work? prereq failed: is the Docker engine running?
[PASS] DD0013: is the $PATH ok?
[FAIL] DD0034: is Context set to a Docker Desktop context? CLI context is set to docker-ce engine
[FAIL] DD0003: is the Docker CLI working? prereq failed: is the Docker engine running?
[FAIL] DD0038: is the connection to Docker working? prereq failed: is the Docker engine running?
[FAIL] DD0014: are the backend processes running? prereq failed: is the LinuxKit VM running?
What should i do to fix it? I tried several fix online but nothing worked, can not even send official support request because i have no ID to send in support form…
Thanks in advance,
Riccardo.