Docker run hello-world - Get "https://registry-1.docker.io/v2/": Service Unavailable

When I was using Docker Desktop 4.5.1, my docker was running fine. Suddenly, one week later, I hit the following error message when I tried to do a docker build which pulls python:3-slim image.

=> ERROR [internal] load metadata for docker.io/library/python:3-slim                                             0.0s
------
 > [internal] load metadata for docker.io/library/python:3-slim:
------
failed to solve with frontend dockerfile.v0: failed to create LLB definition: failed to do request: Head "https://registry-1.docker.io/v2/library/python/manifests/3-slim": dial tcp 174.129.220.74:443: connect: connection refused

I have updated to the latest Docker Desktop 4.6.1 (76265). I am running Windows 10 Education 21H2.

C:\>docker run hello-world
Unable to find image 'hello-world:latest' locally
docker: Error response from daemon: Get "https://registry-1.docker.io/v2/": Service Unavailable.
See 'docker run --help'.

I have tried the following:

  • Use Docker Desktop to clean / purge data + docker system prune
  • Use Docker Desktop to reset to factory default
  • Change DNS to 8.8.8.8
  • Uninstall, reboot and install again.

When i run the diagnostic tool
C:\>"C:\Program Files\Docker\Docker\resources\com.docker.diagnose.exe" check
There is this failed test.

[FAIL] DD0012: is the VM networking working? network checks failed: failed to ping host: exit status 1
[2022-03-23T04:00:30.557559800Z][com.docker.diagnose.exe][I] ipc.NewClient: 3f8b03a6-diagnose-network -> \\.\pipe\dockerDiagnosticd diagnosticsd
[common/pkg/diagkit/gather/diagnose.runIsVMNetworkingOK()
[       common/pkg/diagkit/gather/diagnose/network.go:34 +0xdd
[common/pkg/diagkit/gather/diagnose.(*test).GetResult(0x18a63a0)
[       common/pkg/diagkit/gather/diagnose/test.go:46 +0x43
[common/pkg/diagkit/gather/diagnose.Run.func1(0x18a63a0)
[       common/pkg/diagkit/gather/diagnose/run.go:17 +0x5a
[common/pkg/diagkit/gather/diagnose.walkOnce.func1(0x2, 0x18a63a0)
[       common/pkg/diagkit/gather/diagnose/run.go:140 +0x77
[common/pkg/diagkit/gather/diagnose.walkDepthFirst(0x1, 0x18a63a0, 0xc000661830)
[       common/pkg/diagkit/gather/diagnose/run.go:146 +0x36
[common/pkg/diagkit/gather/diagnose.walkDepthFirst(0x0, 0x1000000013bb7a0, 0xc000661830)
[       common/pkg/diagkit/gather/diagnose/run.go:149 +0x73
[common/pkg/diagkit/gather/diagnose.walkOnce(0x1223ec0, 0xc00035f970)
[       common/pkg/diagkit/gather/diagnose/run.go:135 +0xcc
[common/pkg/diagkit/gather/diagnose.Run(0x18a6420, 0xc00035fb48, {0xc00035fb00, 0x1, 0x1})
[       common/pkg/diagkit/gather/diagnose/run.go:16 +0x1ce
[main.checkCmd({0xc0000643d0, 0xc0000643d0, 0x4}, {0x0, 0x0})
[       common/cmd/com.docker.diagnose/main.go:131 +0x105
[main.main()
[       common/cmd/com.docker.diagnose/main.go:97 +0x273
[2022-03-23T04:00:30.558087400Z][com.docker.diagnose.exe][I] (6dc411c7) 3f8b03a6-diagnose-network C->S diagnosticsd POST /check-network-connectivity: {"ips":["10.20.3.247","172.23.176.1","172.18.144.1","192.168.199.1","192.168.52.1","192.168.10.115"]}
[2022-03-23T04:00:31.132314000Z][com.docker.diagnose.exe][E] (6dc411c7) 3f8b03a6-diagnose-network C<-S e0b53e92-diagnosticsd POST /check-network-connectivity (574.7542ms): failed to ping host: exit status 1
[common/pkg/diagkit/gather/diagnose.runIsVMNetworkingOK()
[       common/pkg/diagkit/gather/diagnose/network.go:35 +0x15b
[common/pkg/diagkit/gather/diagnose.(*test).GetResult(0x18a63a0)
[       common/pkg/diagkit/gather/diagnose/test.go:46 +0x43
[common/pkg/diagkit/gather/diagnose.Run.func1(0x18a63a0)
[       common/pkg/diagkit/gather/diagnose/run.go:17 +0x5a
[common/pkg/diagkit/gather/diagnose.walkOnce.func1(0x2, 0x18a63a0)
[       common/pkg/diagkit/gather/diagnose/run.go:140 +0x77
[common/pkg/diagkit/gather/diagnose.walkDepthFirst(0x1, 0x18a63a0, 0xc000661830)
[       common/pkg/diagkit/gather/diagnose/run.go:146 +0x36
[common/pkg/diagkit/gather/diagnose.walkDepthFirst(0x0, 0x1000000013bb7a0, 0xc000661830)
[       common/pkg/diagkit/gather/diagnose/run.go:149 +0x73
[common/pkg/diagkit/gather/diagnose.walkOnce(0x1223ec0, 0xc00035f970)
[       common/pkg/diagkit/gather/diagnose/run.go:135 +0xcc
[common/pkg/diagkit/gather/diagnose.Run(0x18a6420, 0xc00035fb48, {0xc00035fb00, 0x1, 0x1})
[       common/pkg/diagkit/gather/diagnose/run.go:16 +0x1ce
[main.checkCmd({0xc0000643d0, 0xc0000643d0, 0x4}, {0x0, 0x0})
[       common/cmd/com.docker.diagnose/main.go:131 +0x105
[main.main()
[       common/cmd/com.docker.diagnose/main.go:97 +0x273

I am not behind any proxy server. My colleague, on the same network, does not encounter any issue, and we are both using our company laptops; i.e. should be similar configuration.

My config.json
{"credsStore":"desktop","debug":true}

My daemon.json

{
    "builder": { "gc": { "defaultKeepStorage": "20GB", "enabled": true } },
    "experimental": false,
    "features": { "buildkit": true },
    "debug":true
}

I will appreciate any advice how to solve or troubleshoot further. Thanks in advance!

2 Likes

I execute docker run hello-world in command prompt and post the added lines in dockerd.log and log.txt below.

C:\Users\lfthiang\AppData\Local\Docker\log\vm\dockerd.log

[2022-03-24T00:50:38.336864500Z][dockerd][I] time="2022-03-24T00:50:38.336724500Z" level=debug msg="Calling HEAD /_ping"
[2022-03-24T00:50:38.555511200Z][dockerd][I] time="2022-03-24T00:50:38.555380700Z" level=debug msg="Calling HEAD /_ping"
[2022-03-24T00:50:38.884708500Z][dockerd][I] time="2022-03-24T00:50:38.884532800Z" level=debug msg="Calling HEAD /_ping"
[2022-03-24T00:50:40.018507300Z][dockerd][I] time="2022-03-24T00:50:40.017853700Z" level=debug msg="Calling POST /v1.41/containers/create"
[2022-03-24T00:50:40.019918100Z][dockerd][I] time="2022-03-24T00:50:40.019251000Z" level=debug msg="form data: {\"AttachStderr\":true,\"AttachStdin\":false,\"AttachStdout\":true,\"Cmd\":null,\"Domainname\":\"\",\"Entrypoint\":null,\"Env\":null,\"HostConfig\":{\"AutoRemove\":false,\"Binds\":null,\"BlkioDeviceReadBps\":null,\"BlkioDeviceReadIOps\":null,\"BlkioDeviceWriteBps\":null,\"BlkioDeviceWriteIOps\":null,\"BlkioWeight\":0,\"BlkioWeightDevice\":[],\"CapAdd\":null,\"CapDrop\":null,\"Cgroup\":\"\",\"CgroupParent\":\"\",\"CgroupnsMode\":\"\",\"ConsoleSize\":[30,120],\"ContainerIDFile\":\"\",\"CpuCount\":0,\"CpuPercent\":0,\"CpuPeriod\":0,\"CpuQuota\":0,\"CpuRealtimePeriod\":0,\"CpuRealtimeRuntime\":0,\"CpuShares\":0,\"CpusetCpus\":\"\",\"CpusetMems\":\"\",\"DeviceCgroupRules\":null,\"DeviceRequests\":null,\"Devices\":[],\"Dns\":[],\"DnsOptions\":[],\"DnsSearch\":[],\"ExtraHosts\":null,\"GroupAdd\":null,\"IOMaximumBandwidth\":0,\"IOMaximumIOps\":0,\"IpcMode\":\"\",\"Isolation\":\"\",\"KernelMemory\":0,\"KernelMemoryTCP\":0,\"Links\":null,\"LogConfig\":{\
[2022-03-24T00:50:40.029806300Z][dockerd][I] time="2022-03-24T00:50:40.029520200Z" level=debug msg="Calling GET /v1.41/info"
[2022-03-24T00:50:42.673067700Z][dockerd][I] time="2022-03-24T00:50:42.672753300Z" level=debug msg="Calling POST /v1.41/images/create?fromImage=hello-world&tag=latest"
[2022-03-24T00:50:42.677528400Z][dockerd][I] time="2022-03-24T00:50:42.677283000Z" level=debug msg="Trying to pull hello-world from https://registry-1.docker.io v2"
[2022-03-24T00:50:42.698408400Z][dockerd][I] time="2022-03-24T00:50:42.698283200Z" level=warning msg="Error getting v2 registry: Get \"https://registry-1.docker.io/v2/\": Service Unavailable"
[2022-03-24T00:50:42.698454500Z][dockerd][I] time="2022-03-24T00:50:42.698321900Z" level=info msg="Attempting next endpoint for pull after error: Get \"https://registry-1.docker.io/v2/\": Service Unavailable"
[2022-03-24T00:50:42.700694600Z][dockerd][I] time="2022-03-24T00:50:42.700602100Z" level=error msg="Handler for POST /v1.41/images/create returned error: Get \"https://registry-1.docker.io/v2/\": Service Unavailable"

C:\Users\lfthiang\AppData\Local\Docker\log.txt

[2022-03-24T00:50:38.335336000Z][com.docker.proxy.exe][I] proxy >> HEAD /_ping
[2022-03-24T00:50:38.336971400Z][com.docker.proxy.exe][I] proxy << HEAD /_ping (1.7194ms)
[2022-03-24T00:50:38.553995400Z][com.docker.proxy.exe][I] proxy >> HEAD /_ping
[2022-03-24T00:50:38.555650800Z][com.docker.proxy.exe][I] proxy << HEAD /_ping (1.6554ms)
[2022-03-24T00:50:38.883178900Z][com.docker.proxy.exe][I] proxy >> HEAD /_ping
[2022-03-24T00:50:38.884752000Z][com.docker.proxy.exe][I] proxy << HEAD /_ping (1.5731ms)
[2022-03-24T00:50:38.899139500Z][com.docker.proxy.exe][I] (e98b9138) de1fa007-ProxyCMD C->S CSharpAPI POST /usage: {"command":"containerCreateCliLinux","count":1}
[2022-03-24T00:50:40.007126900Z][IPCServer         ][Info   ] (e98b9138) bc22ca38-CSharpAPI S<-C de1fa007-ProxyCMD POST /usage
github.com/docker/pinata/common/pkg/gui.(*guiClient).Usage(0xc0002a64e0, 0x174a85e)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/gui/client.go:129 +0x44
github.com/docker/pinata/common/pkg/proxy.(*GuiAnalytics).sendCommand(0xc000112b80, {0x174a85e, 0xf}, {0x1740090, 0x3}, 0x1)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/proxy/analytics.go:104 +0xe9
github.com/docker/pinata/common/pkg/proxy.(*GuiAnalytics).trackRouteForHTTPMethod(0x1856080, 0xc000454300, 0x160dc20, 0x1782700)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/proxy/analytics.go:97 +0xf4
github.com/docker/pinata/common/pkg/proxy.(*GuiAnalytics).Middleware.func1({0x1850cd0, 0xc00047c1c0}, 0xc000454300)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/proxy/analytics.go:59 +0x8d
github.com/gorilla/mux.(*Router).ServeHTTP(0xc0003940c0, {0x1850cd0, 0xc00047c1c0}, 0xc000454100)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/vendor/github.com/gorilla/mux/mux.go:210 +0x1cf
[2022-03-24T00:50:40.009301200Z][IPCServer         ][Info   ] (e98b9138) bc22ca38-CSharpAPI S->C de1fa007-ProxyCMD POST /usage (1ms): OK
[2022-03-24T00:50:40.012849700Z][com.docker.proxy.exe][I] (e98b9138) de1fa007-ProxyCMD C<-S bc22ca38-CSharpAPI POST /usage (1.1137102s): OK
[2022-03-24T00:50:40.013377300Z][com.docker.proxy.exe][I] usage containerCreateCliLinux + 1
[2022-03-24T00:50:40.013525100Z][com.docker.proxy.exe][I] proxy >> POST /v1.41/containers/create
[2022-03-24T00:50:40.025296300Z][com.docker.proxy.exe][I] proxy << POST /v1.41/containers/create (11.7712ms)
[2022-03-24T00:50:40.027178700Z][com.docker.proxy.exe][I] proxy >> GET /v1.41/info
[2022-03-24T00:50:40.042466700Z][com.docker.proxy.exe][I] proxy << GET /v1.41/info (15.288ms)
[2022-03-24T00:50:42.605365400Z][com.docker.proxy.exe][I] (11d94266) de1fa007-ProxyCMD C->S CSharpAPI POST /usage: {"command":"imagePullCliLinux","count":1}
[2022-03-24T00:50:42.665620600Z][IPCServer         ][Info   ] (11d94266) bc22ca38-CSharpAPI S<-C de1fa007-ProxyCMD POST /usage
github.com/docker/pinata/common/pkg/gui.(*guiClient).Usage(0xc00000cae0, 0x1745af0)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/gui/client.go:129 +0x44
github.com/docker/pinata/common/pkg/proxy.(*GuiAnalytics).sendCommand(0xc000112b80, {0x1745af0, 0x9}, {0x1740090, 0x3}, 0x1)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/proxy/analytics.go:104 +0xe9
github.com/docker/pinata/common/pkg/proxy.(*GuiAnalytics).trackRouteForHTTPMethod(0x1856080, 0xc000510500, 0x160dc20, 0x1782700)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/proxy/analytics.go:97 +0xf4
github.com/docker/pinata/common/pkg/proxy.(*GuiAnalytics).Middleware.func1({0x1850cd0, 0xc0005e61c0}, 0xc000510500)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/proxy/analytics.go:59 +0x8d
github.com/gorilla/mux.(*Router).ServeHTTP(0xc0003940c0, {0x1850cd0, 0xc0005e61c0}, 0xc000510300)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/vendor/github.com/gorilla/mux/mux.go:210 +0x1cf
[2022-03-24T00:50:42.666434300Z][IPCServer         ][Info   ] (11d94266) bc22ca38-CSharpAPI S->C de1fa007-ProxyCMD POST /usage (0ms): OK
[2022-03-24T00:50:42.668518300Z][com.docker.proxy.exe][I] (11d94266) de1fa007-ProxyCMD C<-S bc22ca38-CSharpAPI POST /usage (63.1529ms): OK
[2022-03-24T00:50:42.668518300Z][com.docker.proxy.exe][I] usage imagePullCliLinux + 1
[2022-03-24T00:50:42.668518300Z][com.docker.proxy.exe][I] proxy >> POST /v1.41/images/create?fromImage=hello-world&tag=latest
[2022-03-24T00:50:42.668518300Z][com.docker.proxy.exe][I] (7a639904) e7f3db32-ProxyPKG C->S BackendAPI GET /registry/access
[2022-03-24T00:50:42.669749300Z][com.docker.backend.exe][I] (7a639904) caad92f8-BackendAPI S<-C e7f3db32-ProxyPKG GET /registry/access
[2022-03-24T00:50:42.670262700Z][GoBackendProcess  ][Info   ] [common/pkg/backend.(*backendClient).GetAccess(0xc0001003c0)
[2022-03-24T00:50:42.670426700Z][GoBackendProcess  ][Info   ] [	common/pkg/backend/client.go:258 +0x62
[2022-03-24T00:50:42.670522500Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.(*ramPullApprover).Approve(0x23e753c1a98, {{0x17459be, 0x9}, {0x0, 0x0}, {0x1743be6, 0x7}, {0xc0001201b4, 0xb}, {0xc0001201c4, ...}})
[2022-03-24T00:50:42.670572500Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/pull.go:34 +0x25
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.(*proxyPullRewriter).RequestRewrite(0xc0003541d0, 0xc000510500)
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/pull.go:61 +0xf5
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.(*passthrough).doHandleHTTP(0xc0001011d0, {0x23e7548c298, 0xc0006824a0}, {0x1850cd0, 0xc0005e61c0}, 0x2, {0xc00026f510, 0x14d62e6, 0x1db9a80})
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/passthrough.go:181 +0xfc
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.(*passthrough).HandleHTTP(0xc0001011d0, {0x1850cd0, 0xc0005e61c0}, 0xc000510500)
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/passthrough.go:116 +0x41e
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.withError.func1({0x1850cd0, 0xc0005e61c0}, 0xc00026f590)
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/routes.go:16 +0x3c
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.NewRouter.func2.1({0x1850cd0, 0xc0005e61c0}, 0xc000510500)
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/proxy.go:107 +0x2f4
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.NewRouter.func1.1({0x1850cd0, 0xc0005e61c0}, 0xc000510500)
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/proxy.go:76 +0x142
[2022-03-24T00:50:42.670602700Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.(*restrictions).Middleware.func1({0x1850cd0, 0xc0005e61c0}, 0xc000510500)
[2022-03-24T00:50:42.671112400Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/restrictions.go:75 +0x154
[2022-03-24T00:50:42.671159900Z][GoBackendProcess  ][Info   ] [common/pkg/proxy.(*GuiAnalytics).Middleware.func1({0x1850cd0, 0xc0005e61c0}, 0xc000510500)
[2022-03-24T00:50:42.671159900Z][GoBackendProcess  ][Info   ] [	common/pkg/proxy/analytics.go:61 +0xac
[2022-03-24T00:50:42.671159900Z][GoBackendProcess  ][Info   ] [github.com/gorilla/mux.(*Router).ServeHTTP(0xc0003940c0, {0x1850cd0, 0xc0005e61c0}, 0xc000510300)
[2022-03-24T00:50:42.671159900Z][GoBackendProcess  ][Info   ] [	vendor/github.com/gorilla/mux/mux.go:210 +0x1cf
[2022-03-24T00:50:42.670602700Z][com.docker.backend.exe][I] (7a639904) caad92f8-BackendAPI S->C e7f3db32-ProxyPKG GET /registry/access (1.2681ms): {"allowed":[{"DNS":"","IP":{"IP":"0.0.0.0","Mask":"AAAAAA=="},"Type":1,"value":"0.0.0.0/0"},{"DNS":".","IP":{"IP":"","Mask":null},"Type":3,"value":"."}],"enabled":false,"refresh_after":"2022-03-24T20:50:42.6702627+08:00","refresh_grace_period_ends":"2022-03-25T08:50:42.6702627+08:00","refresh_grace_period_interval":3600000000000}
[2022-03-24T00:50:42.671159900Z][com.docker.proxy.exe][I] (7a639904) e7f3db32-ProxyPKG C<-S caad92f8-BackendAPI GET /registry/access (2.6416ms): {"allowed":[{"DNS":"","IP":{"IP":"0.0.0.0","Mask":"AAAAAA=="},"Type":1,"value":"0.0.0.0/0"},{"DNS":".","IP":{"IP":"","Mask":null},"Type":3,"value":"."}],"enabled":false,"refresh_after":"2022-03-24T20:50:42.6702627+08:00","refresh_grace_period_ends":"2022-03-25T08:50:42.6702627+08:00","refresh_grace_period_interval":2884905626637435000}
time="2022-03-24T00:50:42.683246374Z" level=info msg="ethernet: Connected Ethernet interface f6:16:36:bc:f9:c6"
time="2022-03-24T00:50:42.683246374Z" level=info msg="udp: UDP interface connected on 192.168.65.1"
time="2022-03-24T00:50:42.696243047Z" level=info msg="http: HTTP proxy --> 52.202.132.224:443 Host:registry-1.docker.io:443 (Origin): CONNECT "
time="2022-03-24T00:50:42.696243047Z" level=error msg="http: HTTP proxy --> 52.202.132.224:443 Host:registry-1.docker.io:443 (Origin): Failed to connect to 52.202.132.224:443"
time="2022-03-24T00:50:42.696243047Z" level=info msg="http: HTTP proxy: returning 503 Service_unavailable"
[2022-03-24T00:50:42.700892600Z][com.docker.proxy.exe][I] proxy << POST /v1.41/images/create?fromImage=hello-world&tag=latest (32.3743ms)
[2022-03-24T00:50:42.713013000Z][com.docker.backend.exe][I] (a5440789) 48957ae2-CLIAPI S<-C Go-http-client/1.1 POST /usage
[2022-03-24T00:50:42.713013000Z][com.docker.backend.exe][I] (a5440789) 48957ae2-CLIAPI S<-C Go-http-client/1.1 bind: {"command":"run","context":"moby","source":"cli","status":"failure"}
[2022-03-24T00:50:42.713013000Z][com.docker.backend.exe][I] (a5440789-1) 24450b8e-BackendCMD C->S CSharpAPI POST /usage/cli: {"command":"run","context":"moby","source":"cli","status":"failure"}
[2022-03-24T00:50:42.736442600Z][IPCServer         ][Info   ] (a5440789-1) bc22ca38-CSharpAPI S<-C 24450b8e-BackendCMD POST /usage/cli
github.com/docker/pinata/common/pkg/gui.(*guiClient).CliUsage(0xc0006a2540, 0x2504a20)
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/pkg/gui/client.go:147 +0x44
github.com/docker/pinata/common/cmd/com.docker.backend/internal/server.appendCliRoutes.func2({0x2504a20, 0xc0006a2540})
	C:/workspaces/PR-17529/src/github.com/docker/pinata/common/cmd/com.docker.backend/internal/server/routes.go:170 +0xb4
[2022-03-24T00:50:42.738726100Z][IPCServer         ][Info   ] (a5440789-1) bc22ca38-CSharpAPI S->C 24450b8e-BackendCMD POST /usage/cli (2ms): OK
[2022-03-24T00:50:42.739295200Z][com.docker.backend.exe][I] (a5440789-1) 24450b8e-BackendCMD C<-S bc22ca38-CSharpAPI POST /usage/cli (26.2822ms): OK
[2022-03-24T00:50:42.739295200Z][com.docker.backend.exe][I] (a5440789) 48957ae2-CLIAPI S->C Go-http-client/1.1 POST /usage (26.2822ms): OK

Also note that if I switch to Windows containers, I am able to execute docker run hello-world in command prompt successfully without errors. The error occurs when I am using Linux containers,

It is very puzzling to me. I appreciate any help or advice. Thanks in advance.

4 Likes

I faced the same issue. Docker was working fine, but maybe after windows update (KB5011487, KB4023057) I can’t run docker in any way, neither docker pull nor docker run and so on. As a result, I always get “Error response from daemon: Get “https://registry-1.docker.io/v2/”: Service Unavailable” (depending on the installed version).
I tried to change versions of docker, tried to rollback windows updates (totally useless).
I updated wsl, but it also had no effect…

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Faced the same issue, it was working fine one day and then all of a sudden without any software or hardware updates, docker did not want to pull any images.
Tried to unintall and reinstall docker , wsl but with no results. Also created a ticket on the docker support but i did not get any answers.
I managed to get it working by reinstalling windows.

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Same issue as @stanislavpresnecov and @smatcaboji. I tried to reinstall Docker, change version, update WSL, but nothing seems to solve the issue. The support didn’t answer the question.

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I did more troubleshooting.

  • I load a linux image to Docker Desktop using TAR and I can run a container.
  • I login into the container to do apt-get update. I get the following error
# apt-get update
Err:1 http://deb.debian.org/debian bullseye InRelease
  Could not connect to debian.map.fastlydns.net:80 (199.232.46.132). - connect (111: Connection refused) Unable to connect to deb.debian.org:http:
Err:2 http://deb.debian.org/debian bullseye-updates InRelease
  Unable to connect to deb.debian.org:http:
Err:3 http://security.debian.org/debian-security bullseye-security InRelease
  Could not connect to debian.map.fastlydns.net:80 (199.232.46.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.194.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.2.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.66.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.130.132). - connect (111: Connection refused)
Reading package lists... Done
W: Failed to fetch http://deb.debian.org/debian/dists/bullseye/InRelease  Could not connect to debian.map.fastlydns.net:80 (199.232.46.132). - connect (111: Connection refused) Unable to connect to deb.debian.org:http:
W: Failed to fetch http://security.debian.org/debian-security/dists/bullseye-security/InRelease  Could not connect to debian.map.fastlydns.net:80 (199.232.46.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.194.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.2.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.66.132). - connect (111: Connection refused) Could not connect to security.debian.org:80 (151.101.130.132). - connect (111: Connection refused)
W: Failed to fetch http://deb.debian.org/debian/dists/bullseye-updates/InRelease  Unable to connect to deb.debian.org:http:
W: Some index files failed to download. They have been ignored, or old ones used instead.

Secondly, @ stanislavpresnecov mentioned windows update (KB5011487, KB4023057) . I didn’t have those updates when I first had this issue.

Hope these help to provide more information for troubleshooting.

Every time I see someone has network issue on WSL2 I have to mention that WSL2 gets its IP address from the same IP range as Docker does. It doesn’t always cause any problem, but since WSL2 doesn’t know about Docker, Windows can choose the same subnet as one of the docker networks or an overlapping subnet.

I know, it is about Docker Desktop and Docker desktop has a static IP address, so it can’t be the same problem, but it can be something similar if the host network somehow changed. You can try to change the IP address of Docker Desktop in Settings or you can try to find out what is the problem.

Normally I would try run a container on the host network and mount the root filesystem of the Docker Desktop VM:

docker run --rm -it --net host nicolaka/netshoot bash

and then I would check the network. For example:

ip addr
tracepath 8.8.8.8

If you can download that image from an other host too and load the exported tar archive, you can still try it. I don’t remember the other way exactly, but I had to run nsenter from the WSL distribution after I found out which process is in the right namespace.

I did the same steps as you and I get the same errors

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same issue here.
I previously posted my question on Stackoverflow.
The issue still not resolved.

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I solved the problem by upgrading to early version 4.8.0

https://desktop-stage.docker.com/win/main/amd64/77236/Docker%20Desktop%20Installer.exe

What has generated the issue is still unknown

Thanks for sharing. Unfortunately, I still have the same error with 4.8.0.

Hello, is there any update to this? I have the same error as well. New to Docker

No. I still have the issue on my Windows.

I have been running a Linux VM with docker to workaround this. The VM is on the same machine.

My 2year old docker was working fine. Then I hit the “upgrade” button and it lost internet for every command. My error message is slightly different.

Error response from daemon: Get “https://registry-1.docker.io/v2/”: unable to connect to 54.85.245.135:443. Do you need an HTTP proxy?

I’ve tried many reinstall/restart, set experimental and buildkit to “false”, switching between hyperv and wsl2. Nothing worked.

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