Docker run hello-world - Get "https://registry-1.docker.io/v2/": Service Unavailable

This probably doesn’t apply to most of you, but we found that one of our clients had a DLP software solution (Forcepoint / Websense) that was causing this problem. The DLP software didn’t report any blocks in the portal or anything inside of the UI. This was a known problem with a new version of this DLP software and they had a workaround on their support pages (whitelisting stuff like vpnkit-bridge, a docker path, etc.).

Again, this was probably a unique scenario but thought I would post it here as we were going a little crazy diagnosing this. In no particular order, here are a few things we did with their test PC (to no avail):

  • Verified no outbound communication was happening to those IPs (network firewall)
  • Uninstall AV & EPS
  • Downgraded to older versions of Docker Desktop
  • Uninstalled recent Windows Updates
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