Same for me, the container is not running and is listed as running. The issue is not only with the docker cloud UI both even with the docker cloud API where the state is “running”.
This issue is fixed daily and reopened daily.
I have a Jenkins Job going 24/7 and the issue normally happens for ~3 hours each day. The issue happens at random times, and I think it’s a problem of synchronisation between Docker Cloud and the docker machine on AWS, rebooting the AWS machine sometimes solve the problem.
This issue for me is critical because stop the entire pipeline.