mariocc754
October 13, 2025, 5:30pm
1
Hi
running wslexec: An error occurred while running the command. Wsl/Service/RegisterDistro/ERROR_FILE_EXISTS: c:\windows\system32\wsl.exe --import docker-desktop \appdata\local\docker\wsl\main c:\program files\docker\docker\resources\wsl\wsl-bootstrap.tar --version 2: exit status 0xffffffff (stderr: , wslErrorCode: Wsl/Service/RegisterDistro/ERROR_FILE_EXISTS)
I uninstalled Decker, updated WSL, reinstalled Decker, but nothing does it.
Is someone can help me to overcome this?
And I had this diagnostic wish I do not know what to do with
E250AEDC-65DE-4237-8ECE-424D3C442645/20251013180640
rimelek
October 13, 2025, 9:36pm
2
There was a simiilar issue in v4.46
opened 06:01AM - 22 Sep 25 UTC
closed 11:23PM - 22 Sep 25 UTC
needs-triage
version/4.46.0
### Description
It looks like docker desktop is unable to reuse the docker-desk… top and docker-desktop-data wsl vms and gathering diagnostics has been ongoing for 15 minutes with no sign of completing.
<img width="590" height="493" alt="Image" src="https://github.com/user-attachments/assets/5f3dfb3c-77fe-492b-96c9-cd503845afec" />
running wslexec: An error occurred while running the command. Wsl/Service/RegisterDistro/ERROR_FILE_EXISTS: c:\windows\system32\wsl.exe --import docker-desktop <home>\appdata\local\docker\wsl\main c:\program files\docker\docker\resources\wsl\wsl-bootstrap.tar --version 2: exit status 0xffffffff
### This is the wsl output I see
PS C:\Users\joeya> wsl --list --verbose
NAME STATE VERSION
* Ubuntu Running 2
PS C:\Users\joeya> wsl --version
WSL version: 2.6.1.0
Kernel version: 6.6.87.2-1
WSLg version: 1.0.66
MSRDC version: 1.2.6353
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.26100.1-240331-1435.ge-release
Windows version: 10.0.26100.6584
PS C:\Users\joeya>
I have restarted my computer and the problem persisted
### Reproduce
update docker desktop to 4.46.0
restart docker desktop
### Expected behavior
Expected docker desktop engine to start using the existing docker-desktop and docker-desktop-data wsl vms it's been using for a long time without issue
### docker version
```bash
PS C:\Users\joeya> docker version
Client:
Version: 28.4.0
API version: 1.51
Go version: go1.24.7
Git commit: d8eb465
Built: Wed Sep 3 20:59:40 2025
OS/Arch: windows/amd64
Context: desktop-linux
request returned 500 Internal Server Error for API route and version http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.51/version, check if the server supports the requested API version
PS C:\Users\joeya>
```
### docker info
```bash
PS C:\Users\joeya> docker info
Client:
Version: 28.4.0
Context: desktop-linux
Debug Mode: false
Plugins:
ai: Docker AI Agent - Ask Gordon (Docker Inc.)
Version: v1.9.11
Path: C:\Program Files\Docker\cli-plugins\docker-ai.exe
buildx: Docker Buildx (Docker Inc.)
Version: v0.28.0-desktop.1
Path: C:\Program Files\Docker\cli-plugins\docker-buildx.exe
cloud: Docker Cloud (Docker Inc.)
Version: v0.4.27
Path: C:\Program Files\Docker\cli-plugins\docker-cloud.exe
compose: Docker Compose (Docker Inc.)
Version: v2.39.4-desktop.1
Path: C:\Users\joeya\.docker\cli-plugins\docker-compose.exe
debug: Get a shell into any image or container (Docker Inc.)
Version: 0.0.42
Path: C:\Program Files\Docker\cli-plugins\docker-debug.exe
desktop: Docker Desktop commands (Docker Inc.)
Version: v0.2.0
Path: C:\Program Files\Docker\cli-plugins\docker-desktop.exe
extension: Manages Docker extensions (Docker Inc.)
Version: v0.2.31
Path: C:\Program Files\Docker\cli-plugins\docker-extension.exe
init: Creates Docker-related starter files for your project (Docker Inc.)
Version: v1.4.0
Path: C:\Program Files\Docker\cli-plugins\docker-init.exe
mcp: Docker MCP Plugin (Docker Inc.)
Version: v0.20.0
Path: C:\Users\joeya\.docker\cli-plugins\docker-mcp.exe
model: Docker Model Runner (Docker Inc.)
Version: v0.1.40
Path: C:\Program Files\Docker\cli-plugins\docker-model.exe
sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
Version: 0.6.0
Path: C:\Program Files\Docker\cli-plugins\docker-sbom.exe
scout: Docker Scout (Docker Inc.)
Version: v1.18.3
Path: C:\Program Files\Docker\cli-plugins\docker-scout.exe
Server:
ERROR: request returned 500 Internal Server Error for API route and version http://%2F%2F.%2Fpipe%2FdockerDesktopLinuxEngine/v1.51/info, check if the server supports the requested API version
errors pretty printing info
PS C:\Users\joeya>
```
### Diagnostics ID
Hanging
### Additional Info
Please help me. I don't want to lose my containers
it was solved, so I recommend trying the solution.
The troubleshooting guide explains what you can do with it
If you don’t have a paid Docker subscription, select Report a Bug to open a new Docker Desktop issue on GitHub. Complete the information required and ensure you add the diagnostic ID you copied in step three.
mariocc754
October 14, 2025, 1:30pm
3
Many thanks. I followed the steps listed in the September 22nd ticket. The first run of Docker-Desktop failed during the identification process. I rebooted my Laptop. The second time it started OK.