Cannot open docker desktop after installing it on VM (wsl error)

I installed docker desktop on windows 10 (VM on ESXi 5.5)

after the installation is finished and i tried to launch the docker I get this error

unexpected error was encountered when executing wsl command. Common causes include access rights issues, which occur after waking the computer or not being connected to your domain/active directory.
Please try shutting WSL down (wsl --shutdown) and/or rebooting your computer. If not sufficient, WSL may need to be reinstalled fully. As a last resort, try to uninstall/reinstall Docker Desktop. If the issue persists please collect diagnostics and submit an issue

Please advise

I did it all and the docker installed successfully but didn’t run