Docker 4.25.2 not working on windows 10

Docker Desktop
1

installed docker desktop 4.25.0 on my window 10 Pro 22H2. But I am getting following error while double clicking on icon

“Reading admin settings file: getting default settings: defaulting platform specific content: retrieving product name: The system cannot find the file specified.”

Reproduce

install wsl via command wsl --install -d ubuntu
install docker desktop
double click on icon

Expected behavior

Docker desktop should run.

** docker version**
error during connect: this error may indicate that the docker daemon is not running: Get “http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.24/version”: open //./pipe/docker_engine: The system cannot find the file specified.
Client:
Cloud integration: v1.0.35+desktop.5
Version: 24.0.6
API version: 1.43
Go version: go1.20.7
Git commit: ed223bc
Built: Mon Sep 4 12:32:48 2023
OS/Arch: windows/amd64
Context: default

docker info
Client:
Version: 24.0.6
Context: default
Debug Mode: false
Plugins:
buildx: Docker Buildx (Docker Inc.)
Version: v0.11.2-desktop.5
Path: C:\Program Files\Docker\cli-plugins\docker-buildx.exe
compose: Docker Compose (Docker Inc.)
Version: v2.23.0-desktop.1
Path: C:\Program Files\Docker\cli-plugins\docker-compose.exe
dev: Docker Dev Environments (Docker Inc.)
Version: v0.1.0
Path: C:\Program Files\Docker\cli-plugins\docker-dev.exe
extension: Manages Docker extensions (Docker Inc.)
Version: v0.2.20
Path: C:\Program Files\Docker\cli-plugins\docker-extension.exe
init: Creates Docker-related starter files for your project (Docker Inc.)
Version: v0.1.0-beta.9
Path: C:\Program Files\Docker\cli-plugins\docker-init.exe
sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
Version: 0.6.0
Path: C:\Program Files\Docker\cli-plugins\docker-sbom.exe
scan: Docker Scan (Docker Inc.)
Version: v0.26.0
Path: C:\Program Files\Docker\cli-plugins\docker-scan.exe
scout: Docker Scout (Docker Inc.)
Version: v1.0.9
Path: C:\Program Files\Docker\cli-plugins\docker-scout.exe

Server:
ERROR: error during connect: this error may indicate that the docker daemon is not running: Get “http://%2F%2F.%2Fpipe%2Fdocker_engine/v1.24/info”: open //./pipe/docker_engine: The system cannot find the file specified.
errors pretty printing info

Diagnostics ID

59802D08-0304-4705-874C-E72A0C02E725/20231129165226

Additional Info

OS Name = Windows 10 Pro
Version = 10.0.19045 Build 19045
Virtualization = Enabled
WSL version = 2

Finally, if your issue has not been addressed elsewhere, running:

  • :whale: :arrow_right: Settings :arrow_right: Diagnose & Feedback :arrow_right: Open Issues.

This forum is not an official product support or issue reporting channel.

2

I request everyone to please help me solve the issue.

3

Error got from backend.error file

{“type”:“*errordef.dockerDesktopError”,“component”:“backend”,“originalError”:{“type”:“*fmt.wrapError”,“error”:{“type”:“*errordef.dockerDesktopError”,“component”:“adminsettings”,“originalError”:{“type”:“*errors.errorString”,“description”:“reading admin settings file: getting default settings: defaulting platform specific content: retrieving product name: The system cannot find the file specified.”},“creationTime”:1701275993437144700,“creationFile”:“common/cmd/com.docker.backend/internal/adminsettings/adminsettings.go”,“creationLine”:48,“wrappedError”:{“type”:“*errordef.dockerDesktopError”,“component”:“adminsettings”,“originalError”:{“type”:“*errors.errorString”,“description”:“getting default settings: defaulting platform specific content: retrieving product name: The system cannot find the file specified.”},“creationTime”:1701275993436145200,“creationFile”:“common/cmd/com.docker.backend/internal/adminsettings/filecontent.go”,“creationLine”:109,“wrappedError”:{“type”:“*errors.withStack”,“error”:{“type”:“*errors.withMessage”,“error”:{“type”:“*fmt.wrapError”,“error”:{“type”:“syscall.Errno”,“description”:“The system cannot find the file specified.”},“message”:“retrieving product name”},“message”:“defaulting platform specific content”},“stacktrace”:[“github.com/docker/pinata/common/pkg/settingsfile.Default\n\tgithub.com/docker/pinata/common/pkg/settingsfile/content.go:223”,“github.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings.readAdminFile\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings/filecontent.go:107”,“github.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings.Initialize\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings/adminsettings.go:47”,“main.start\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/main.go:238”,“main.run\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/main.go:212”,“main.main.func1\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/main.go:124”,“github.com/docker/pinata/common/cmd/com.docker.backend/internal/mainthread.Run.func1\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/internal/mainthread/mainthread.go:23”,“runtime.goexit\n\truntime/asm_amd64.s:1650”]}}},“message”:“invalid admin configuration”},“creationTime”:1701275993437144700,“creationFile”:“common/cmd/com.docker.backend/main.go”,“creationLine”:239,“wrappedError”:{“type”:“*errordef.dockerDesktopError”,“component”:“adminsettings”,“originalError”:{“type”:“*errors.errorString”,“description”:“reading admin settings file: getting default settings: defaulting platform specific content: retrieving product name: The system cannot find the file specified.”},“creationTime”:1701275993437144700,“creationFile”:“common/cmd/com.docker.backend/internal/adminsettings/adminsettings.go”,“creationLine”:48,“wrappedError”:{“type”:“*errordef.dockerDesktopError”,“component”:“adminsettings”,“originalError”:{“type”:“*errors.errorString”,“description”:“getting default settings: defaulting platform specific content: retrieving product name: The system cannot find the file specified.”},“creationTime”:1701275993436145200,“creationFile”:“common/cmd/com.docker.backend/internal/adminsettings/filecontent.go”,“creationLine”:109,“wrappedError”:{“type”:“*errors.withStack”,“error”:{“type”:“*errors.withMessage”,“error”:{“type”:“*fmt.wrapError”,“error”:{“type”:“syscall.Errno”,“description”:“The system cannot find the file specified.”},“message”:“retrieving product name”},“message”:“defaulting platform specific content”},“stacktrace”:[“github.com/docker/pinata/common/pkg/settingsfile.Default\n\tgithub.com/docker/pinata/common/pkg/settingsfile/content.go:223”,“github.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings.readAdminFile\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings/filecontent.go:107”,“github.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings.Initialize\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/internal/adminsettings/adminsettings.go:47”,“main.start\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/main.go:238”,“main.run\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/main.go:212”,“main.main.func1\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/main.go:124”,“github.com/docker/pinata/common/cmd/com.docker.backend/internal/mainthread.Run.func1\n\tgithub.com/docker/pinata/common/cmd/com.docker.backend/internal/mainthread/mainthread.go:23”,“runtime.goexit\n\truntime/asm_amd64.s:1650”]}}}}