Fatal error - ping backend api

hazelbeaa · September 6, 2021, 4:46am

Hello, I lauched Docker.app and gave me a Fatal Error of Failed to ping backend API. What does this mean? I can’t seem to successfully open Docker due to this.

linre90 · September 6, 2021, 6:06am

Are you on the mac?

There is few threads about this error. Have you tried reinstall or update?

There is some issue posted month ago in:
https://githubmemory.com/repo/docker/for-mac/issues/5839

There is also another chain about something with that error:

github.com/docker/for-mac

Updated Docker, Now Doesn't Work

opened 10:07PM - 02 Nov 20 UTC

asor12

- [ ] I have tried with the latest version of my channel (Stable or Edge) - [ ] I have uploaded Diagnostics - Diagnostics ID: [Diagnostics not working either] ### Expected behavior Launch Docker Desktop ### Actual behavior Returns Fatal Error: one of the sub-processes failed: com.docker.driver.amd64-linux -addr fd:3 -debug (pid: 13208) Furthermore, Diagnostics is not working either. ### Information  - macOS Version: 10.13.6 High Sierra I installed the latest update from Docker Desktop as prompted when opening the app. Now it gives me this Fatal Error when launching: one of the sub-processes failed: com.docker.driver.amd64-linux -addr fd:3 -debug (pid: 13208) How do I fix this? Can I go back to the previous Docker Desktop version I was using? ### Diagnostic logs ``` Docker for Mac: version... ``` I tried to run Diagnostics but it just stalls. ### Steps to reproduce the behavior  1. Install latest version of Docker Desktop 2. Try to launch app

hezll · December 23, 2021, 2:03pm

cd ~/Library/Group\ Containers/group.com.docker
rm -rf settings.json

Try this. It will help.