MobyLinux cannot start because Hyper-V is not running... but the log says it running

Expected behavior

Docker should initialize properly…

Actual behavior

MobyLinux VM fail to start

Information

[21:23:42.607][Updater ][Info ] Checking for updates on the Beta channel…
[21:23:42.960][Updater ][Info ] Found remote version. Version = 1.11.1.2446
[21:23:42.968][Updater ][Info ] Local version is up to date.
[21:23:42.978][Notifications ][Info ] Docker is up-to-date
[21:23:43.117][Updater ][Info ] Check for update done.
[21:24:00.704][NamedPipeServer][Info ] GetVmMaxMemory:[]
[21:24:00.808][PowerShell ][Info ] Run script…
[21:24:00.970][NamedPipeServer][Info ] GetVmMaxMemory done.
[21:24:08.641][Notifications ][Info ] Docker is applying your changes…
[21:24:08.662][NamedPipeServer][Info ] Restart:[2,3072]
[21:24:08.671][HyperV ][Info ] Stop
[21:24:08.676][PowerShell ][Info ] Run script with parameters: -Stop True…
[21:24:10.107][HyperV ][Info ] Kill VM MobyLinuxVM…
[21:24:10.193][HyperV ][Info ] VM MobyLinuxVM is stopped
[21:24:10.200][HyperV ][Info ] Create
[21:24:10.207][PowerShell ][Info ] Run script with parameters: -Create True -CPUs 2 -Memory 3072 -IsoFile C:\Program Files\Docker\Docker\Resources\mobylinux.iso…
[21:24:11.227][HyperV ][Info ] Using existing Switch: DockerNAT
[21:24:11.392][HyperV ][Info ] Using existing Switch IP address
[21:24:11.416][HyperV ][Info ] Using existing Net NAT: DockerNAT
[21:24:11.437][HyperV ][Info ] Using existing: MobyLinuxVM
[21:24:11.618][HyperV ][Info ] Setting MobyLinuxVM vm CPUs to 2 and Memory to 3072 MB
[21:24:11.623][Dhcp ][Info ] Dhcp starting on port 67, on interface vEthernet (DockerNAT)…
[21:24:11.703][Dhcp ][Info ] Dhcp started.
[21:24:11.707][HyperV ][Info ] Start
[21:24:11.712][PowerShell ][Info ] Run script with parameters: -Start True…
[21:24:12.522][HyperV ][Info ] Starting VM MobyLinuxVM…
[21:24:12.580][Notifications ][Error ] Error: Failed to start VM “MobyLinuxVM”: ‘MobyLinuxVM’: falha ao iniciar… . Não foi possível iniciar a máquina virtual ‘MobyLinuxVM’ porque o hipervisor não está em execução… . ‘MobyLinuxVM’: falha ao iniciar. (ID de máquina virtual E8B72270-AFC9-478D-AD40-2ECE20FA8390). . Não foi possível iniciar a máquina virtual ‘MobyLinuxVM’ porque o hipervisor não está em execução (ID de máquina virtual E8B72270-AFC9-478D-AD40-2ECE20FA8390)… As ações que se seguem podem ajudar a resolver o problema:. 1) Verifique se o processador do computador físico tem uma versão suportada da virtualização assistida por hardware… 2) Verifique se a virtualização assistida por hardware e a proteção de execução de dados assistida por hardware estão ativadas no BIOS do computador físico. (Se editar o BIOS para ativar qualquer uma destas definições, tem de desligar a alimentação do computador físico e voltar a ligá-la. Não é suficiente reinicializar o computador físico.). 3) Se tiver efetuado alterações ao arquivo de Dados de Configuração de Arranque, reveja estas alterações para assegurar que o hipervisor está configurado para ser iniciado automaticamente…
[21:24:12.583][Program ][Info ] Sending Bugsnag report 8667addf-7d79-4e48-b39e-ff274901ec05 …
[21:24:13.028][Program ][Info ] Bugsnag report sent

Hi

in the logs we check if Hyper-V is installed but it appears that there was an issue with Hyper-V itself. The line following
[21:24:12.580][Notifications ][Error ] Error: Failed to start VM “MobyLinuxVM”: ‘MobyLinuxVM’: falha ao iniciar
suggest various things to check on your system, including if Virtualisation support is enabled in the BIOS

Could you check these things?

Thanks
Rolf

Virtualisation appears to be enabled:

How can I check if Hypervisor is running? (i updated Windows 10 Home to Windows 10 Pro, i can open the Hyper-V manager, but the same error occurs if i try t start the VM…)

Hi

thanks for the quick response. AFAIK, the Intel utility will only check if a certain feature is supported but some BIOSes have an option where you can enable/disable features like the Virtualisation support. Can you check your BIOS settings?

Thanks
Rolf

My BIOS doesn’t have any options to enable/disable Virtualization support… I was trying to install on an Acer V3-578G-5881 laptop…

Hypervisor is not running… I had Windows 10 Home (with vmware and virtual box), I update it to Windows 10 Pro, removed Virtual Box and vmware… But hypervisor is not running…

Any idea?

Now, I’m Having the following issue:

[00:38:38.143][PowerShell ][Info ] Run script with parameters: -Create True -CPUs 2 -Memory 2048 -IsoFile C:\Program Files\Docker\Docker\Resources\mobylinux.iso…
[00:38:39.031][HyperV ][Info ] Enabled workaround for Build 10586 VMSwitch issue
[00:38:44.896][HyperV ][Info ] Creating Switch: DockerNAT…
[00:38:49.613][HyperV ][Info ] Deleted old IP address
[00:38:49.664][HyperV ][Info ] Switch created.
[00:38:50.349][Notifications ][Error ] Error: Failed to create Switch “DockerNAT”: Instance MSFT_NetIPAddress already exists.
[00:39:11.802][Program ][Info ] Sending Bugsnag report bbd5d059-477f-4030-85c5-b1259d047ad4 …
[00:39:13.156][Program ][Info ] Bugsnag report sent