Expected behavior
Installation of Docker Desktop onto Windows Server 2019 completes without issue.
Actual behavior
Towards the end of the install process, the docker service “fails to start in a timely fashion” and the entire install process is rolled back (except for the windows service which is not removed)
Information
Below is the contents of install-log.txt (it does not give any useful information):
Started on: 2020/12/18 13:20:52.776
File: C:\Users\user\AppData\Local\Docker\install-log.txt
CommandLine: “C:\Users\user\Desktop\Docker Desktop Installer.exe”
[13:20:52.792][ManifestAndExistingInstallationLoader] No install path specified, looking for default installation registry key
[13:20:52.792][Program] No installation found
[13:20:52.886][InstallWorkflow] Using package: res:DockerDesktop
[13:20:52.886][InstallWorkflow] Downloading
[13:21:02.214][InstallWorkflow] Extracting manifest
[13:21:04.132][InstallWorkflow] Manifest found: version=50684, displayVersion=3.0.0, channelUrl=https://desktop.docker.com/win/stable/appcast.xml
[13:21:04.133][InstallWorkflow] Checking prerequisites
[13:21:05.110][InstallWorkflow] Prompting for optional features
[13:21:11.067][InstallWorkflow] Unpacking artifacts
[13:23:27.010][InstallWorkflow] Deploying component CommunityInstaller.CreateGroupAction
[13:23:27.121][InstallWorkflow] Deploying component CommunityInstaller.AddToGroupAction
[13:23:27.130][InstallWorkflow] Deploying component CommunityInstaller.EnableFeaturesAction
[13:23:29.224][InstallWorkflow] Deploying component CommunityInstaller.ServiceAction
[13:23:29.228][InstallWorkflow-ServiceAction] Removing service
[13:23:29.234][InstallWorkflow-ServiceAction] Creating service
[13:23:59.288][InstallWorkflow] Installation failed
Exception type: System.Exception, Exception message: Component CommunityInstaller.ServiceAction failed: Failed to start service: The service did not respond to the start or control request in a timely fashion, StackTrace:
at CommunityInstaller.InstallWorkflow.d__29.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at CommunityInstaller.InstallWorkflow.d__23.MoveNext()
[13:23:59.292][InstallWorkflow] Rollbacking component CommunityInstaller.EnableFeaturesAction
[13:23:59.294][InstallWorkflow] Rollbacking component CommunityInstaller.AddToGroupAction
[13:23:59.296][InstallWorkflow] Rollbacking component CommunityInstaller.CreateGroupAction
[13:23:59.298][InstallWorkflow] Rollbacking component CommunityInstaller.UnpackArtifactsStep
[13:23:59.307][FileSystem] Deleting C:\Program Files\Docker\Docker
[13:23:59.703][FileSystem] Deleted C:\Program Files\Docker\Docker successfully
[13:23:59.704][InstallWorkflow] Rollbacking component CommunityInstaller.ExtractManifestStep
[13:23:59.705][InstallWorkflow] Rollbacking component CommunityInstaller.DownloadStep
I cannot find any useful information in event viewer either, and as far as I am aware all prerequisites for Docker Desktop have been installed. I have also tried using an earlier version of Docker Desktop (2.5.0.0) which failed at the same step. I am running the .exe as an administrator.
Steps to reproduce the behavior
Attempt and installation of Docker Desktop 3.0.0 onto a new Windows Server 2019 VM