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Can't update billing information


(Lyschoening) #1

Our company address changed, so I tried to update our billing information via the redesigned interface on Docker Cloud.

I entered the new address and pressed “Save”. Then the first problem occurred: when updating the address it also wants to save the credit information with its “xxxx-xxxx-xxxx-1234” placeholder and the form complained about an invalid credit card number. So I re-entered the credit card information along with the address and tried again and now I’m getting another error message: "<h1>Server error (500)</h1>".


(Mehdig) #2

Hi, can you please contact support@docker.com so they can get the detailed information they need regarding your account from you and route this to the right teams on billing.