Docker desktop often crashed

Docker desktop often crashed when it only shows unable to connect to container. I had to kill the software and start it again and sometimes when that doesn’t work, I had to restart my PC.

It just shows “Error An error occurred while loading the containers list” with a retry button. When clicked, the button showed

Is there a log that I can refer to see what was going on? I went to AppData and ProgramData, both folders did not have log folder that I can refer to.

You can find the logs in %LOCALAPPDATA%\Docker\log\

You can also check the troubleshooting guide in the documentation for more info

Thanks, the next time this happened I will have a look at the logs.

Additional info as it happened again and again.

electron.log

2025-01-19T18:03:09.374Z info 	[SSE] Disconnecting from /features/events
2025-01-19T18:03:09.374Z error 	Error: connect ENOENT \\.\pipe\dockerBackendApiServer
    at C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:102822
    at y (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2196301)
    at m (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2196233)
    at a._next (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2172947)
    at r.next (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2145843)
    at p.t (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2159935)
    at p.emit (node:events:519:28)
    at S (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:2:929537)
    at f (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:2:927095)
    at ClientRequest.<anonymous> (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:2:929426)
2025-01-19T18:03:09.374Z info 	[SSE] Disconnecting from /license/events
2025-01-19T18:03:09.374Z error 	Error: connect ENOENT \\.\pipe\dockerBackendApiServer
    at C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:102822
    at y (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2196301)
    at m (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2196233)
    at a._next (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2172947)
    at r.next (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2145843)
    at p.t (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:8:2159935)
    at p.emit (node:events:519:28)
    at S (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:2:929537)
    at f (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:2:927095)
    at ClientRequest.<anonymous> (C:\Program Files\Docker\Docker\frontend\resources\app.asar\build\entry-cli.cjs:2:929426)
2025-01-19T18:03:09.374Z info 	[SSE] Disconnecting from /engine/events
2025-01-19T18:03:10.981Z info 	[IPC] dockerListContainers: {"all":true}
2025-01-19T18:03:10.996Z info 	[SSE] Connecting to /notify/messagebox/events
2025-01-19T18:03:10.997Z info 	[SSE] Disconnecting from /notify/messagebox/events
2025-01-19T18:03:12.983Z info 	[IPC] dockerListContainers: {"all":true}
2025-01-19T18:03:12.997Z info 	[SSE] Connecting to /notify/messagebox/events
2025-01-19T18:03:12.998Z info 	[SSE] Disconnecting from /notify/messagebox/events

Not sure what to look for. Appreciate if I can get some help.

I would suggest following the diagnostic steps described in the docs: https://docs.docker.com/desktop/troubleshoot-and-support/troubleshoot/#diagnose.

Note: It’s just a link to a section of the link @rimelek already shared.

Diagnostic ID F62AA3EC-BEF1-4A42-959F-E7B9BAB9837E/20250119220217. Or should I upload the log here?

This is a community driver forum, so we won’t be able to access the diagnostic data. Either Docker Desktop support, or you could raise an issue in this GitHub project https://github.com/docker/for-win/issues and reference the Diagnostic ID there.

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