Docker not Starting due to missing Virtual Machine Platform

Docker Desktop for Windows
1

Hi everyone,

my problem occurs on a Windows 10 Home System (build 19045.4780).
I can’t check my Docker version since it doesn’t start but it should be the most recent version.

Until a few days ago, Docker worked flawlessly.

Then when I started my machine, a window appeared:

Docker Desktop - Virtual Machine Platform not enabled

Virtual Machine Platform is not enabled. Enable it using the following PowerShell script (in an administrative PowerShell) and then restart your computer before using Docker Desktop:

Enable-WindowsOptionalFeature -Online -FeatureName VirtualMachinePlatform

When I try doing that, PowerShell replies by telling me that the Featurename VirtualMachinePlatform is unknown.

I checked the Virtualization Setting in BIOS, it is enabled

Task-Manager under Performance shows Virtualization as enabled as well.

Re-Installing Docker Desktop didn’t have any effect.

I’m not sure what to try next and appreciate any help from you guys.

Thanks in advance!

2

Does this command running in Powershell shows VirtualMachinePlatform as enabled or is it shown at all?

Get-WindowsOptionalFeature -Online
3

Strangely, this command doesn’t return anything. Powershell just swallows it and waits for the next command. :frowning:

I also tried it with “-FeatureName VirtualMachinePlatform” - still nothing.

4

I’m not sure why you quoted the arguments I did not mention at all. Assuming you added the arguments to the command I gave you, that could mean the feature does not exist on your Windows and this becomes a Windows issue so the next step is asking about it on a Microsoft forum. But I suggested listing all the features and looking at the result so you can try to recognize if there is another feature with a similar name if the name changed.

5

First, I tried your exakt command, which returned no output whatsoever.
Then I added the argument I quoted in the post above with still no result unfortunately.

6

Then I suggest asking a Windows user on a Microsoft forum about it https://answers.microsoft.com The feature is required. So until you find out why the feature is not available, I can’t tell you much unfortunately.

But one more question:

Are you using a virtual Windows or a Windows on a phyiscall machine?

7

Ok, I see, I will try that. Thanks for your help!

It’s a physical machine - which otherwise doesn’t show any strange behavior (until now anyway :wink: ).