DockerFlex Frontend Image Pull Count Discrepancy

Docker Hub
1

Hello Docker Forum,

I am the maintainer of DockerFlex (GitHub - mbakgun/DockerFlex: The missing file manager for Docker containers šŸ³ Browse, edit, and manage container files with ease through a modern web interface) and Iā€™ve noticed a significant discrepancy between our frontend and backend image pull counts:

  • Frontend Image (mbakgun/dockerflex-frontend): 0 pulls
  • Backend Image (mbakgun/dockerflex-backend): 98 pulls

Both images are:

  • Published through the same GitHub Actions workflow
  • Using identical tag strategies
  • Pushed at the same time
  • Both set as public repositories

Iā€™ve verified that:

  1. The frontend image is successfully being pushed
  2. The repository is public
  3. The image is accessible and can be pulled
  4. Both images are referenced in our docker-compose.yml

Could you please investigate why the frontend pull count might not be tracking correctly or if there are any visibility issues with the frontend repository?

Thank you for your assistance.

2

I donā€™t know how frequently those statistics are updated or in what order if there is any. Since it seems you uploaded your first frontend image a day ago, I wouldnā€™t worry about that.

I know there was an issue with Docker Hub recently that affected the search API as well, but I havenā€™t heard about the pull counter.

If you check these json outputs:

it shows a different value for the number of pulls of the backend (110 in the json and 101 on the webinterface), but the frontend still shows zero.

Does it cause any trouble to you besides that it would be great to see the numbers and know that the statistics work? If it does, have you tried contating the Docker support as the ā€œAboutā€ topic of this ā€œSupportā€ category suggests?

General Docker Hub related bugs can be reported on GitHub

If I find out anything about the frequency of the updates, I will share of course

3

Hello, thank you for your time & response.

I wanted to report the issue when I noticed that the numbers didnā€™t appear correctly. I first wrote to Docker Hub support, but they directed me to the forum. Thatā€™s why I opened it here.

However, thanks, I also opened it on GitHub.

4

Do you have a Docker subscription? Also did they tell you anything else? Maybe I miss something and there is a an answer to your issue which I donā€™t realize.

I remember something vaguely, that the numbers doesnā€™t change immediately so spambots could not easily increase the number of pulls of their images, but I donā€™t have an answer to why one of your images has pulls and the other doesnā€™t. I pulled both of those images yesterday, when I saw 101 for the backend on the GUI and 110 in the json and now it is 110 on the GUI and 121 in the json. Yet the frontend counter havenā€™t changed.

5

Hi once again,

Yes, they told me that ā€This support channel is reserved for Dockerā€™s subscribed customers who are having issues with their account, billing, or other services associated with Docker Hub.ā€

Yes, there is a problem in the frontend repoā€™s counter, but I really donā€™t know. Aside from it, yes, weā€™re on the same page. And I assume that weā€™re not going to find a resolution in here. So, Iā€™ve moved the topic to the github. DockerFlex Frontend Image Pull Count Discrepancy Ā· Issue #2422 Ā· docker/hub-feedback Ā· GitHub

Thank you.

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