Error installing and running toolbox

Looking for any help. I installed docker toolbox on my windows 7 machine at work, when I try to run the quick start terminal I get 'Looks like something went wrong in step “checking status on default”… Press any key to continue"

I have installed and run successfully on my windows 7 laptop and also on my MAC 10.x laptop but on my work PC I keep getting this. Never had docker on this before and even after several remove and reinstalls it still gets the same message.

No idea what this message is pointing to.

thanks