How to accept invitation to organization

I got an invitation email to my organization’s docker-hub.
Inside the email I have only the “Create a docker ID” button, but I already have one.
I pressed on the button and new docker-hub browser tab has been opened but I didn’t started to be part of my organization.
What am I doing wrong?

I am having this exact same problem. I’ve contacted support a couple weeks ago and the owner of the organization did as well prior to that. We’ve not heard a word. Performing web searches leads me nowhere which usually is an indication I am doing something wrong…I just can’t figure out what. Have you had any success?

I’m experiencing the same issue: anyone knows how to solve ?
thank you

I’m experiencing the same issue. I’ve retried it with an alternative email and get the same outcome. Is there a means to generate an invite link not sent through email?

I have the exact same problem. Do docker monitor these forums?

I had the exact same issue as well! It worked when I was added to the organization via my user name and not the e-mail address. Maybe that solves it for someone here too :slight_smile:

Having the same issue

One potential workaround:
I contacted our admin of the organization (i.e. who signed up for the service on behalf of our company) and he was able to add me manually to the org.