Not Getting Verification Emails

Hi there,

I created a new DockerHub account for use. However I have not received the verification emails for the account. I have tried re-sending them multiple times, checked spam and junk folders. I have even done the reset password process to see if I receive those emails (which I do) so I know my email address is correct on the account.

If I try to sign up again using the same email address and username it tells me they are already in use which I would expect. However I cannot seem to trigger the account verification emails successfully. Has anybody else had this problem? Docker Support so far has been unresponsive.


1 Like

I am experiencing same issue. Have you been able to resolve?

Hi again - not sure if you have resolved issue. But if you haven’t, I recommend sending an email directly to, so they can manually verify your email. Worked for me. Good luck.