Unable to Add Multiple Collaborators to Private Repository Despite Pro Plan Subscription

Support Billing and Subscriptions
1

Hi everyone,

I recently subscribed to the Docker Pro Plan and created a private repository for my project. According to the Pro Plan documentation, I should be able to add multiple collaborators to my private repository. However, I’m encountering issues when trying to add more than one collaborator.

Here’s what I’ve tried so far:

  1. Confirmed that my Pro Plan subscription is active (verified in the Billing section).
  2. Ensured that the repository is set to Private visibility.
  3. Used the Manage Access section to add Docker IDs of collaborators. The first collaborator was added successfully, but attempts to add a second one fail without any specific error message.

Steps I followed:

  • Navigated to Repositories → selected my private repository.
  • Opened Settings → Manage Access.
  • Entered the Docker ID of a second collaborator and clicked Add.

I have already double-checked the Docker IDs of the collaborators and ensured they are valid. Both collaborators have active Docker accounts.

Has anyone experienced a similar issue? Is there an additional configuration step I might be missing? Any guidance or troubleshooting tips would be greatly appreciated.

Thanks in advance!

2

I see the opposite: Access | Docker Docs

Only personal repositories can use collaborators. You can add unlimited collaborators to public repositories, and Docker Pro accounts can add up to 1 collaborator on private repositories.

3

If private repositories cannot have more than one collaborator, does that mean I must use an organization?

4

This is right from the documentation after the previously quoted part

Organization repositories can’t use collaborators, but can use member roles, teams, or organization access tokens to manage access.

So it seems collaborators are mainly for public repositories, but Docker Pro subscribers can have one collaborator even in private repositories. Organizations are diffrent. It was also in my previous quote:

Please, check the linked documentation for more details.

5

Thank you so much for letting me know!