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Unable to upgrade plan

I understand you can’t respond to individual tickets, but would you please update this thread once resolved? Thanks!

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Could you please link the status page or tickets you are referring to?

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Yes, certainly. Either myself or another member of the Docker team will update this thread.

The Docker status page is at

You can subscribe to the service for notification from that page, if you like, for this incident, or future ones.

Hi, all,

The Hub engineering team identified an issue with our backend systems, and has updated those systems. Our test plan so far indicates normal operations for billing and plan changes on the Hub. The team is monitoring the system for any related functional problems.

We have also updated the pages, and sent notices to any subscribers to that page; we have moved the incident to “Monitoring”.

Thanks, all!


Thank you. I was able to successfully upgrade my organization without error.