Unable to save billing info at this time


I wanted to purchase a Team plan for my team of 11, but ran into some issues.

I created an organization and selected the team plan, however, after putting in my card info, it just says “Unable to save billing info at this time”. I checked that the card type (Visa, Mastercard, etc.) I use is accepted by Docker.
I also tried first adding a payment method to my account and then buying the plan, but that also failed.

My team really needs the licenses and I don’t know how to proceed. Any ideas?

It’s probably better to open an issue with Docker in their website via form or email. Not sure you will get the right support here for this issue.