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Billing contact

I have a billing issue that I need to talk to someone about. I’ve tried to create a support ticket, but I haven’t heard back for 2 weeks now. There seem to be many billing issues on this forum with no responses. Is there any way to talk to human?

Where have you tried to submit the ticket? Maybe you can try here: Contact Sales | Docker

I at least got an initial response from billing@docker.com (but using the online support portal has not resulted in any response). I tried the that sales link, and they won’t talk to you unless you say you want > 50 users. I filled out the form and got an email to that effect. It seems to be really a sales portal and not a billing one.

I had that feeling too. I didn’t know about the “billing” email. I hope they can help you soon.