Docker Community Forums

Share and learn in the Docker community.

Support@docker.com response time?

Docker Hub
#1

Just curious, when you email support@docker.com how long has the response time been for you in the past?

A few weeks ago I sent an email in about an organization name and I got a reference number from an automated system ( ref:_00DG0ksDa._5000f1RhWaU:ref ) but haven’t got any further responses. Do I just need to be more patient?

-SG

#2

I’m now waiting since more than 2 months, without any response at all :face_with_symbols_over_mouth:

#3

Did either of you ever get responses? I’ve only been waiting 2 weeks for the same type of query so came to the forum to see if there was any indication how long the backlog was.